Terms and Conditions

Terms & Conditins

Health Factors is a weight and disease management tool intended to provide diet plans to help users in achieving their health and fitness goals. Health factors is not a medical organisation and can not give you medical advice or diagnosis.
All results vary, so we cannot promise yours. Your individual loss rate could vary compared to any case studies featured on this web site. Our service suggests a safe rate of weight loss of more than 0.5 kg per week. We may at our discretion and without prejudice terminate, withdraw or amend at any time all or any part of the Service.
Our Service includes information, software, photographs, text, graphics, sounds and other materials that are protected by copyrights, database rights, trademarks, trade secrets and/or other proprietary rights. All content is copyrighted under applicable copyright laws, including copyright laws (and, if applicable, similar laws in other jurisdictions).
1. The website is not a source of medical advice.
2. The Health Factors Site and the Contents are provided without any warranties.
3. The content of our website which is the text, graphics, images, information and other material is the property of Health Factors. If you breach any of these Terms and Conditions, your permission to use the Content is automatically cancelled out and you are bound to destroy any copies you have made of any portion of the Content on this website.
The information provided through the website of Health Factors, therefore, shall be over an intermediary source over which Health Factors shall have no control and jurisdiction, and we undertake no liability for any loss of information as well as the corruption of information.
The personal information you provide to this site is governed by the Health Factors Privacy Policy. To the extent there is conflictibility between this Agreement and the Privacy Policy, this Agreement shall apply. If you choose to become a subscriber to the Health Factors newsletter or subscription services, you must be over the age of 18.

Information You Submit

Health Factors Subscription Services you make use of at your own risk, and you and your doctor or other healthcare professional will determine whether its suitability for your needs.

Charges, Billing, Cancellation, Transfer & Privacy

You agree to give Health Factors a valid credit card number when you first subscribe or order a Subscription Service, and you authorize Health Factors to charge your credit card for periodic Subscription Services. You agree and warrant that you are an authorized user of such credit card, and you agree to pay all charges incurred by or on behalf of your Subscription Service account at the rates prevailing at our website at the time the charges are incurred, including any unauthorized charges incurred prior to your notification of Health Factors of such charges. You agree that Health Factors may transfer your credit card information and any personally identifiable information to its chosen service provider(s) for their use in charging you for suitable services provided through your Subscription Service. All Subscription Service charges are excepted from sales or other taxes and you shall pay any applicable state, local and city taxes. Health Factors reserves its right to modify, terminate or cancel membership plans, alter subscription charges, or institute fees for any Subscription Service without obligation, at any time, and shall give at least thirty (30) days’ notice in advance to the subscriber.

Cancellation

A refund shall not be payable by us for any period during which that membership has been used by you. You shall remain liable for all costs and expenses incurred by us up until the date upon which you notify Health Factors that you are terminating your membership. To cancel your membership to Health Factors take the following steps: E-mail: E-mail- [email protected] this is one of the e-mails you signed with Health Factors. Attached to this mail please put the reason why your account has been canceled. We also need an indication of your first and last name, as well as your Health Factors login.

Registration

Registrations would be confirmed only on the receipt of payment.

Cancellation and Transfer

If you are unable to join us, a stand-in member of the family is free of charge. Cancellations received three days prior to the commencement date of the program will incur a 50% charge of the tax-inclusive rate. The firm is sorry but no cancellation(s) accepted after the commencement date; however, a credit note will be issued. Valid for three months if notified and approved by Health Factors.

More than one discount cannot be combined.

Health factors does reserve the right to alter the program and dietitian. Health Factors shall have the right to decline a registration. This Agreement shall be governed and construed by the law of India.

Upgrading of our plans is observed with the following policy

Upgrades are allowed within 10 days of joining or max by the third appointment, whichever is first.
Upgrades may be accessed via clients’ requests to upgrade their own plans if ever they desire more services or features. An upgrading might not be accessible at a later date if the initial time was already over, and any change or revision in plans is best oriented during the preliminary sessions with the clients.
Any fees or charges for the plan’s upgrade of the clients will be disclosed upon the request of upgrading.

Our policy regarding breaks during a diet plan are

Important Note – Breaks can be taken in combinations of 4-5 days at a time.
Monthly Plan: No breaks are allowed during the monthly plan duration.
90-Day Plan: 3 short breaks of max up to 15 days are permitted during the 90-day plan period.
180-Day Plan: 5 short breaks of max up to 30 days are permitted during the 180-day plan period.

During breaks

● Services, consultations, or deliveries can be temporarily suspended.
● No refunds or extensions during the break.
● The client must contact the assigned Dietician in advance to arrange the break.
● Only breaks made in writing by the assigned Dietician shall be adjusted.
● Breaks lasting longer than their specified period may result in the plan’s termination or accrual of additional costs.
● Any missed appointments are nonrefundable or reschedulable.
● Missed appointments cannot be rescheduled or refunded during the break period. It is better if the client plans his appointments.

Cancellation Policy

All cancellations will not be accepted after a specified start date of the program. However, there is an avenue for a credit note for those who are allowed to do so by Health Factors. The credit note will expire three months from the date of issue.

Discount Offers

Multiple discount offers cannot be combined.

Program and Dietician

Health Factors reserves the right to vary the program and assign a different dietician if necessary.

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